How LOVEGOBUY Works: A Step-by-Step Guide to China Shopping & International Shipping
As a leading China purchasing agent platform, LOVEGOBUY simplifies cross-border shopping with its transparent process, quality control services, and multilingual customer support. This guide walks you through every step of using LOVEGOBUY's services—from account registration to doorstep delivery.
1. Register Your Free Account
Getting started takes less than 2 minutes:
Key Advantage:
2. Product Search & Order Placement
LOVEGOBUY offers three shopping methods:
- Direct Link Purchase:
- Platform Search:
- AI Image Search:
- Platform Search:
The dashboard automatically shows price breakdowns including: Product Cost + Domestic Shipping + Service Fee (8%) + International Shipping
3. Secure Payment Methods
After adding items to cart, choose your preferred payment option:
All transactions are SSL-encrypted. For high-value purchases, request the "Payment Protection Program" for added security.
4. Warehouse Processing & QC Service
After sellers ship to LOVEGOBUY's Guangdong warehouse:
| Stage | Process | Time |
|---|---|---|
| Inbound Scan | Barcode registration | 1-2 hrs |
| Quality Check (Optional) | Professional QC photos (¥15/item) | 24 hrs |
| Consolidation | Multi-package bundling | 12 hrs |
Pro Tip: Enable "Auto-QC" in account settings for automatic quality inspection on all purchases over ¥500.
5. International Shipping Journey
Select from 12+ shipping methods at checkout:
Express (3-7 days)
DHL/FedEx/UPS
Best for urgent small packages
Air Cargo (8-15 days)
Special line with final mile delivery
Cost-effective for 3-10kg
Sea Freight (30-45 days)
Full container options
For bulk orders (50kg+)
Live tracking covers every transit point from "Departed China" to "Customs Cleared" in your country.
Customer Support That Speaks Your Language
With 24/5 multilingual support team, get assistance via:
- Live chat (avg. response time <90s)
- Email (responses within 4 hrs)
- WhatsApp/WeChat (+86 132 8888 6666)
LOVEGOBUY eliminates the complexities of China sourcing with English interfaces, real-time order monitoring, and professional export packaging. New users enjoy special benefits:
- First-time order discount (up to 15%)
- Free QC for first 3 items
- No-hidden-fee shipping calculator